Reference

Our Legal Framework for Your Account

gacoan99 operates under a set of terms that govern how your account, payments, and data are handled — availability depends on local law and eligible regions.

Account TermsPrivacy PolicyWallet TransactionsCookie UseEligible Regions

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DATA ACCOUNT SECURITY

How We Handle Your Data and Account

We take the security of your account and personal data seriously. Your information is stored using SSL encryption and is never shared with third parties outside of what is required for payment processing through DANA, OVO, or GoPay. Cookie use on our platform is limited to session management and analytics — you can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account and transaction data for the period required under applicable financial regulations. You can request a summary of your stored data via our support team.

Cookie Policy

Session and analytics cookies are used to keep your account functional and to understand how the platform is accessed. No cookies are sold to advertisers.

Account Security

Your account is protected by password and OTP verification tied to your registered mobile number. We recommend updating your password if you suspect any unauthorised access.

Data Requests

To request a copy of your data, update your registered details, or ask for account deletion, contact our support team directly with your account ID and wallet name.

LEGAL SUPPORT CONTACT

Reach Us on Policy Questions

If a term is unclear or you need to raise a legal concern about your account, our support team can help you understand what applies and how to proceed. For account disputes involving DANA, OVO, or GoPay transactions, have your wallet reference number ready when you get in touch.

What These Terms Actually Cover

gacoan99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every interaction you have with gacoan99 — account creation, wallet deposits through DANA, OVO, or GoPay, game access, and withdrawal requests. Our legal posture is shaped by the jurisdiction in which you access our platform; where local law does not permit online

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gaming, these terms do not extend access rights to you. We ask that you read the sections on account eligibility and payment handling before making your first transaction. For wallet transactions, we process deposits and withdrawals in accordance with the verification requirements set by each e-wallet
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provider. Your account must match the name registered with your DANA, OVO, or GoPay wallet — mismatches delay verification and may result in a hold on your funds. Players in Depok and Tangerang should note that regional payment processing windows can vary slightly depending on your
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e-wallet provider's settlement schedule. We retain transaction records in line with applicable financial regulations. If you believe a transaction has been processed in error, contact our support team with your wallet reference number within 14 days of the transaction date. These terms are subject to change;
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we post updates here and changes take effect from the date they are published.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Legal Questions Answered

Below are the questions we hear most often about our terms, data handling, and account policies. If your question is not covered here, reach out via live chat or email.

These terms apply to anyone who opens an account with gacoan99. Access and eligibility depend on local law; where online gaming is not permitted in your region, these terms do not grant you the right to access our platform.

A name mismatch between your e-wallet and your gacoan99 account will trigger a manual review. Your withdrawal may be held until verification is complete. Contact support with your wallet reference to resolve it quickly.

We retain account and transaction data for the period required by applicable financial regulations. Once that period ends, data is deleted from our records unless an active dispute requires it to be retained longer.

Yes. Contact our support team with your account ID and the name on your registered wallet. We will compile your data summary and send it to your registered email within a reasonable timeframe.

Raise it with our support team within 14 days of the transaction date. Include the wallet reference number — from your DANA, OVO, or GoPay app — so we can trace it on our end and respond promptly.

We use session cookies to keep your account logged in and analytics cookies to understand platform usage. You can adjust cookie preferences through your browser settings; blocking session cookies may affect account functionality.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoLegal Note Indonesia InfoLimbo Quick Arena

Our Legal Framework for Your Account

How We Handle Your Data and Account

Data Retention

Cookie Policy

Account Security

Data Requests

Reach Us on Policy Questions

Common Legal Questions Answered

01 Who do these legal terms apply to?

02 What happens if my DANA, OVO, or GoPay account name doesn't match my registration?

03 How long does gacoan99 keep my personal data?

04 Can I request a copy of the data gacoan99 holds on me?

05 How do I report a transaction I believe was processed in error?

06 What cookies does gacoan99 use and can I turn them off?

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